SMS Opt-In Process

Address CRM Messaging Program · Effective August 8, 2026

Nobody in this program is texted without having agreed to it. There are two routes in, and they work differently.

Account Notifications

An Address user switches these on for their own mobile number inside the app, under their profile settings. They are reminders about that person's own schedule — a follow-up starting shortly, a summary of the day. They are off by default, the person enabling them is the person receiving them, and they can be switched off in the same place at any time.

Follow-Up Messages

These go to somebody who has asked an Address user for information. Consent is collected individually, by phone, using the script below.

1. A person contacts an Address user asking about a product or service, and gives their phone number for follow-up.
2. The Address user calls them.
3. During that call, the script below is read out.
4. Only if the person clearly agrees is consent recorded, with the date and time, and messaging begins.
5. Anyone who declines is never texted. Consent is not a condition of any purchase.

Verbal Consent Script

"Would you like me to text you the information you asked for — pricing, documents, and appointment confirmations — at this number? Message frequency varies based on our conversation, message and data rates may apply, and you can reply HELP for help or STOP at any time to stop receiving messages. Our terms are at address.cc/tos.php and our privacy policy is at address.cc/privacy.php. Do I have your permission to text you?"

Confirmation Message

On opting in, the person receives: "You are opted in to receive follow-up messages from [representative name]. Msg&data rates may apply. Reply HELP for help, STOP to opt out."

Opting Out

Reply STOP to any message to opt out immediately. Reply START to resume. See our SMS Terms of Service and SMS Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Contact

MimiJohn LLC
23000 Windom St
West Hills, CA 91307
john@address.cc